SPRING PLANT PRE-ORDER RESERVATION POLICY

We make it easier to grow your best garden!

What sets us apart from most nurseries, aside from our production growing experience with our products, is that we help you plan well in advance of the growing season by offering to reserve your plants for pickup or delivery in the spring! Our program has helped hundreds of customers secure their gardening desires since 2013!

Quality Standards

All plant stock sold is considered alive and true to type. We do our best to offer only our highest-quality plant products. If you are not satisfied with one of the many products we offer, please visit our Live Plant Policy for more information on how we are committed to making your growing experience easier.

Details

We strongly recommend ordering before April to secure your order. Orders are dependent on available inventory! Some stock may have limited available quantities.

We reserve the right to offer a substitution or refund if stock becomes unavailable.

Orders will be reserved once payment has been received. Payment can be made by cheque, gift card, email money transfer or credit card. Please follow the instructions on your invoice.

To avoid delays in order fulfilment, we ask that all orders be paid in full by April 14. You will receive a friendly email reminder of your remaining balance or outstanding payments before these deadlines.

Most bulk orders of plants will be subject to bulk order pricing. Please contact us for bulk order options, pricing and deadlines.

If products become unavailable due to conditions out of our control, you will be notified as soon as possible and refunded for the price of the item.

PICKUP:

All spring plant pre-orders, that do not qualify for mail order shipping or home delivery, must be picked up May from the farm in Krestova. Please click here to see the dates and times. We will send an email confirming the available times for pickup.

FREE DELIVERY:

Free Delivery on orders over $500, within 30 minutes from Krestova! Please contact us to arrange a delivery date after placing your order.

We do not offer home delivery on orders less than $500.

SHIPPING:

Most nursery stock is only available for pickup or may qualify for delivery. Shipping of most nursery items is not available due to size and weight. Certain plants such as bare-root asparagus crowns, cane-fruits, strawberry crowns, sweetpotato slips and seed garlic do qualify for shipping. If your product qualifies for shipping, please take a look at our Shipping Policy to learn more.

CANCELATIONS/REFUNDS:

Before March 31st: Orders may be cancelled and refunded minus a service fee (10% of total order value) to cover administrative and payment processing fees.

After March 31st: Orders may be cancelled and refunded up to 50% of total order value.

After May 1st: Orders may be cancelled without refund.

*Due to the nature of working with live plant materials, full refunds (100%) will be offered due to inventory shortages.